PatchChat

Whitworth University has teamed up with EdSights to launch PatchChat, an A.I.-based SMS chatbot built in the likeness of our mascot, Captain Patches. It turns out the captain is one chatty parrot!

PatchChat is designed as an extra tool to promote student well-being. It serves as an interactive check-in system that periodically texts students to make sure things are going well. You can also text PatchChat to find immediate answers to hundreds of questions related to Whitworth, including key deadlines, information about accessing campus resources, and much more.

Whether you're an early bird or a night owl, you'll find answers to questions when you need them. PatchChat is available 24/7.

So, when you need guidance, give Captain Patches a squawk. If PatchChat thinks you need additional support, the chatbot will notify the appropriate person on campus who will reach out to you.

How does PatchChat work?

Students will receive an introductory text from PatchChat soon after Spring Term begins. Once you receive this message, simply add Captain Patches' number to your contacts and reply to initiate the chat. You can then text PatchChat whenever you'd like, 24/7, 365 days a year.

PatchChat will send check-ins throughout the year using a targeted framework, designed by EdSights and customized by Whitworth, to initiate conversations with students and collect information in areas such as belonging, wellness, financial stress and academic engagement. 

Frequently Asked Questions