Frequently Asked Questions

Who can write work orders?

Any student or employee of Whitworth University can request work (see our work requests page).

When will my requested work order be completed?

If you requested the work, you should be receiving status updates via email. You can also log in to SchoolDude and use the search box to look for and get information about your work orders. See the SchoolDude Requesters Guide for instructions.

Do I have to pay for services?

Not for any repairs or replacements of existing components of the building or on the grounds. We maintain the existing campus facilities. However, for event setup, paper or furniture delivery or requested modifications to existing facilities, you will need to provide a Whitworth budget account number to pay for the services. Please see our funding sources page for additional information.

How much do these services cost?

We will provide a free estimate upon request, but we need your description and adequate advance notice to prepare an estimate. We charge only for the actual cost of materials and labor hours used.

How do I request a summer (or other) project?

Remodel projects, significant building improvements, change-of-use or other complex projects requiring estimates and/or additional levels of approval should be requested initially through the Facilities Services Project Request Form. Please keep in mind that our schedule for non-contracted summer projects is usually full by mid-April, so project proposals need to be submitted (and funded) as far in advance as possible.

What is "free paper delivery Wednesday"?

If your paper order can wait until Wednesday, we will deliver at no charge since this helps us operate more efficiently. Please complete a web request form here.

What if my network port is broken?

Information systems handles all technology-related repair, even when it's part of a building. Please email the help desk (helpdesk@whitworth.edu) about your problem.

Who takes care of insects or other pests?

Most pest control is contracted out, but issues are best reported via a work order.

Where can I post signs or advertisements? 

Advertisements for events and sales must comply with the student life policy on Posting Advertisements on Campus. Approved (stamped by ASWU) signs can by posted in approved areas with approved methods (e.g. blue painter's tape). Signs and advertisements are not allowed on the exteriors of buildings or on outdoor fixtures like light posts, benches and trash cans. Sidewalk chalk is acceptable on sidewalks that are not covered.  Unauthorized postings, murals or graffiti will be removed immediately.

How do I report vandalism or graffiti?

Contact Whitworth Security to file a security report and/or submit a work order to report damage.

How do I request a key or card access?

Please have your supervisor request access via the Systems Access Request Form. ID card access to buildings and rooms with card readers is requested under "Card Key Access" (access level/schedule can be specified in the text box). For physical keys to offices, storage areas or buildings without card access, use the "Physical Key Request" option.

All interior access must be approved by the department, and exterior access must additionally be approved by both a cabinet officer and the director of facilities services. Please submit requests well ahead of time to allow for this approval process.

Multiple card and/or key access requests can be made on the same form, but please note that routing will follow the highest requirement. If you want interior and exterior requests to be considered separately (to expedite the interior access), please submit separate SARs. 

What if I want to drive my car on campus?

Please see the current Vehicle Operations Policy. All students and employees who park on campus must register their vehicles.

I live off campus; do I need to pay for parking?

If you ever park on Whitworth owned or operated property, you need a parking pass. All of the lots identified on the campus parking maps are patrolled regularly, and you will be ticketed without an up-to-date pass. Register for a parking permit here.

Where can I park?

Campus parking is categorized as either general or faculty/staff only, unless signed otherwise (i.e., ADA or short-term parking). All registered vehicles, including permitted visitors, are allowed in general parking. Overnight parking is allowed in general lots, with the exception of B1 (by the Hixson Union Building) and C5 (Dornsife Health Sciences Building). Refer to the Parking Areas Map to make sure you're in the right area, and be sure to park only in spaces marked by parking curbs or painted lines.  

Visitor spots are clearly marked and should be used only by visitors (i.e., no registered vehicles). Other restricted categories include ADA, short-term, loading/service, electric-vehicle charging and motorcycle parking. The Parking Space Type Map shows where these spaces can be found around campus.

Please review the Vehicle Operations Policy for additional details on where to park, when. Please note that although policy is less-stringently enforced during uncrowded times (after business hours or during academic breaks, for instance) it is never void – so park at your own risk! 

I received a parking or traffic violation that I want to dispute. What do I do?

Please refer to the Vehicle Operations Policy if you are uncertain whether you have grounds for a dispute. All appeals and questions should be directed to Whitworth Security via the Parking Citation Appeal Form. Please include the citation number.

I need to rent a vehicle for a club or class outing. How do I go about that?

See the motor pool information page for our vehicle list and policies. Please note that before you submit a vehicle request, you'll need to have a certified driver lined up.

What are the blue lights on campus?

The blue light emergency stations are available for emergency assistance and information, medical assistance, fire alert, reporting crimes or suspicious persons, reporting vehicular accidents, or if you feel unsafe for any reason. Members of the campus community can call emergency personnel with a simple push of a button. When the button is pushed, the LED blue light begins to flash, attracting attention to the location. The emergency phone faceplate is illuminated at all times for clear visibility during the night. Emergency station locations are indicated on the campus map. 

Is smoking allowed on campus?

Whitworth is a smoke-free and tobacco-free campus. Prohibited products include cigars, cigarettes, pipes, hookahs, all forms of smokeless tobacco, and other smoking devices such as vapor and electronic cigarettes. See the Smoke and Tobacco Free Policy for more details.

Aquatics Solar Array

View Whitworth's solar-energy generation in real time.

Does Whitworth have electric vehicle charging stations?

Yes! There are charging stations in parking lots A1 (south of Hawthorne Road), H1 (west of Hawthorne Hall/north of The Pines) and in front of the Steam Plant (north of Robinson Science). Soon there will also be EV charging stations near the WALT, Oliver and Boppell. They are all currently free to use; you just need to download the Shell Recharge mobile app to your smartphone. Non-plugin vehicles are prohibited from parking in these spots. (Campus community members can join EV Drivers on Microsoft Teams for more information.)

For a more complete list of services provided, please view the Services Guide.